Contact, billing & cancellation

This page consolidates information for payment partners and users: general support, billing, and subscription-related requests.

Commercial identity

Trading / brand name: MGF.AI — service exploité par Arnaud LAMY EI / WMDev84

SIRET (France): 934 547 589 00010

Correspondence address

48 Rue de Paris, 84300 Cavaillon, France

Email addresses

Response times

We aim to respond within two business days for support and billing requests, preferably from your account email. No outcome is guaranteed before review.

Subscription cancellation

Until card payments are enabled on this service, cancellation or billing requests should be emailed to the billing address above from your account email.

Refunds

Detailed rules are in our refunds and cancellations policy.

Consumer mediation

Same information as in our terms of use (Mediation section), in line with consumer-law disclosure requirements.

Conformément aux dispositions du Code de la consommation concernant le processus de médiation des litiges de la consommation, après nous avoir sollicités et à défaut de réponse satisfaisante, vous avez la possibilité de recourir gratuitement à une procédure de médiation de la consommation auprès de CM2C.

Body: CM2C - Centre de la Médiation de la Consommation de Conciliateurs de Justice (CM2C)
Address: 49 rue de Ponthieu, 75008 Paris, France
Phone: 01 89 47 00 14
Email: [email protected]
Website: https://www.cm2c.net/declarer-un-litige.php
Registration / mandate (indicative): until 2029-05-14

Prior complaint (consumer): [email protected] — target response time: 2 mois.

Related documents

Adults only (18+); AI-generated fictional companions and dialogue — not real people.

Site / offer name: MGF.AI

Trade name: MGF.AI — service exploité par Arnaud LAMY EI / WMDev84

Legal name: Arnaud LAMY EI

Legal form: Micro-entrepreneur / Entrepreneur individuel

Registration (registry / city, etc.): Avignon

Registered and correspondence address: 48 Rue de Paris, 84300 Cavaillon, France

SIREN : 934 547 589

SIRET : 934 547 589 00010

Declared activity: Services numériques / développement web / service en ligne

Entrepreneur individuel immatriculé sous le SIRET 934 547 589 00010

Phone: +33 7 88 59 49 36

Publication director: Arnaud LAMY

Contact: [email protected]

Support: [email protected]

Billing / subscription: [email protected]

Reporting / abuse: [email protected]

TVA non applicable, art. 293 B du CGI

Host: Hetzner Online GmbH

Address: Industriestr. 25, 91710 Gunzenhausen, Allemagne

Phone: +49 9831 505-0

Information document provided for transparency. It may be updated; the last revision date appears at the bottom of each page when we version the content.