Support
For billing, account access, payment errors or token questions, email us from your account address when possible. We aim for two business days on billing topics (no guaranteed outcome).
Dedicated billing, merchant identity and cancellation page (transparency for partners / users).
General contact
General address (prefer your account email for account topics):
Product support
[email protected]Billing & subscription
[email protected]Cancel membership · Billing terms · Merchant / billing contact
Reporting / abuse
Illegal content, age circumvention, harassment:
[email protected]Detailed procedure: Reporting & content removal.
Subscription and cancellation
Cancel renewal via the provider’s consumer portal (link on the Subscription page) or the billing email. Summary: Refunds, cancellations & tokens.
Card payment
Card payment is offered on the Subscription page via CCBill (the card is not entered on MGF). A gift code can also activate Premium. Links: Pricing, subscription.